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Google Hangouts
Why calling Thad wastes time
most issues are not solved over the phone
phone calls require both people to drop what they are doing
a lot of calls are just reporting issues
phone calls waste even more time when a person needs to leave a voicemail
Thad is not in his office a lot
Calling Thad, then calling Judy to radio Thad ties you three people and wastes time
Why Google hangouts is a better option
Hangouts is really fast (~2-3 secs to send a message to Thad's phone)
Thad get's hangouts messages anywhere in the school on his smartphone and wristwatch
Hangouts messages tell's who is talking so messages can be as short as I have a problem or come to my room
It's part of gmail so everyone has it
Hangouts is simple select, type, send
When to call
You just need a simple question answered, that can be answered over the phone
You want to talk about a problem, but don't have time to talk about it face to face
When you need to use Hangouts/email
Issues that you don't know what's going on
Issues that you need Thad to bring something to your room
Something in your room needs to be repaired