NComputing Lockup
March 27, 2014
Occurs in Word and Publisher 2007
seems to happen when clipart search is open
every terminal server does not have any duplicate login sessions of the same user
CPU utilization is very low over 95% idle
Log Name: Application
Source: Application Error
Date: 3/27/2014 8:47:00 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: elemlabserv6.SEBEKASCHOOLS.NET
Description:
Faulting application name: WINWORD.EXE, version: 12.0.6425.1000, time stamp: 0x49d64d22
Faulting module name: dhcpcsvc6.DLL, version: 6.1.7601.17970, time stamp: 0x50745f7c
Exception code: 0xc0000005
Fault offset: 0x000011c1
Faulting process id: 0x14b8
Faulting application start time: 0x01cf49c0e39cf3e1
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
Faulting module path: C:\Windows\system32\dhcpcsvc6.DLL
Report Id: 4500acb1-b5b6-11e3-9d32-00224d5121a9
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-03-27T13:47:00.000000000Z" />
<EventRecordID>10516</EventRecordID>
<Channel>Application</Channel>
<Computer>elemlabserv6.SEBEKASCHOOLS.NET</Computer>
<Security />
</System>
<EventData>
<Data>WINWORD.EXE</Data>
<Data>12.0.6425.1000</Data>
<Data>49d64d22</Data>
<Data>dhcpcsvc6.DLL</Data>
<Data>6.1.7601.17970</Data>
<Data>50745f7c</Data>
<Data>c0000005</Data>
<Data>000011c1</Data>
<Data>14b8</Data>
<Data>01cf49c0e39cf3e1</Data>
<Data>C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE</Data>
<Data>C:\Windows\system32\dhcpcsvc6.DLL</Data>
<Data>4500acb1-b5b6-11e3-9d32-00224d5121a9</Data>
</EventData>
</Event>